HelpGent
A better way to connect with your audiences
Created By: Submitted By:
Customer SupportFreemium
HelpGent by wpWax changes the game with its cutting-edge tool for asynchronous communication. Whether it's through video messaging, screen recording, audio messaging and text messaging, customers can reach out to businesses anytime and receive a response at their convenience. No more scheduling appointments or sitting on hold for hours. Experience the ultimate in flexibility and convenience with HelpGent.
Top Features:
- Video messaging
- Audio messaging
- Text messaging
- Screen recording
Tags:
#helpgent #asynchronouscommunication #wordpressplugin #customersupport #wordpress
Technologies Used:
ReactPHPWordPress
FAQs:
1) Is HelpGent Free or Paid? Answer: HelpGent is a freemium plugin. It has a free version with limited features and a premium version with more features.How does the guest user receive replies and sends follow-up messages? Answer: After sending a message, a guest token is sent to the guest user’s email to access the conversation and send follow-up messages.
2) How does the guest user receive replies and sends follow-up messages? Answer: After sending a message, a guest token is sent to the guest user’s email to access the conversation and send follow-up messages.Is the conversation data encrypted/secured? Answer: Yes, all the information is stored in your database, not any 3rd party servers like in live chats.
3) Can I replace my contact form with HelpGent? Answer: Yes, just replace it with the HelpGent form’s shortcode. Do the recipients get notified in real-time? Answer: Yes, the recipients as well as the admin get real-time notifications through email upon receiving replies.
4) Can I add a custom call to action on Thank You page?Can I use HelpGent with any theme? Answer: Yes, HelpGent should work wonders with all the major themes.
5) Can I add a custom call to action on Thank You page? Answer: Yes, you have the option to add a custom call to action button.Do you have a refund policy? Answer: Yes, we have a 14-day money-back guarantee. If you think the product is not a perfect fit for your needs we will refund you within the first 14 days of your purchase.
